Effective Date: [9/5/2025]
Last Updated: [9/5/2025]
Expert Dental Group (“we,” “our,” “us”) respects your privacy and is committed to
protecting the personal and health information of our patients and website visitors. ThisPrivacy Policy explains how we collect, use, disclose, and safeguard your information when
you visit expertdentalgrp.com or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
• Personal Information: Name, address, phone number, date of birth.
• Health Information (PHI): Medical history, treatment plans, insurance details
(protected under HIPAA).
• Payment Information: Credit/debit card numbers, billing addresses (processed
securely and never stored in plain text).
• Technical Information: IP address, browser type, device type, cookies, geolocation
(for website functionality and analytics).
• Communication Records: Forms submitted, call logs.
We do not knowingly collect information from children under 13 without parental consent.
2. How We Use Your Information
We use your information strictly for:
• Providing dental care and treatment.
• Scheduling appointments and patient communication.
• Processing payments and insurance claims.
• Complying with federal and California state healthcare regulations.
• Securing our website and services.
• Improving our services through internal analytics.
We do not sell your personal information to third parties.
3. Disclosure of InformationWe may disclose your information only as required or permitted by law:
• To healthcare providers and staff involved in your care.
• To insurance companies for billing purposes.
• To comply with HIPAA, CCPA, and other legal obligations.
• To authorized third-party vendors (e.g., payment processors, IT providers) bound by
strict confidentiality agreements.
• When required by court orders, subpoenas, or public health reporting laws.
We do not share or sell your personal information for marketing purposes without your
explicit consent.
4. HIPAA Compliance (Protected Health Information)
As a healthcare provider, we comply with the Health Insurance Portability and
Accountability Act (HIPAA). Your health information is protected by administrative,
physical, and technical safeguards.
• Access is restricted only to authorized personnel.
• PHI is encrypted during electronic transmission.
• Patients have the right to request access, amendments, and accounting of
disclosures.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California
Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
• Right to Know: You may request details about the personal information we collect
and how it is used.
• Right to Delete: You may request deletion of personal information, subject to legal
and medical record-keeping requirements.
• Right to Opt-Out of Data Sale: We do not sell personal data, but you may formally
opt-out for added assurance.
• Right to Correct: You may request corrections of inaccurate information.• Right to Limit Use of Sensitive Information: We only use sensitive data (health,
financial) for the services requested and required by law.
To exercise your rights, please contact us at:
Phone: (916) 888-1646
We will verify your identity before processing requests and respond within 45 days as
required by law.
6. Data Security
We implement strict safeguards:
• SSL encryption for all website traffic.
• Secure servers with restricted access.
• Regular vulnerability testing and monitoring.
• HIPAA-compliant communication channels for PHI.
• Payment processing through PCI-DSS certified vendors.
Despite our safeguards, no system is 100% secure. We encourage you to use caution when
transmitting information electronically.
7. Cookies & Tracking
Our website may use cookies, analytics tools, and similar technologies to:
• Improve website performance and navigation.
• Understand visitor usage patterns.
• Provide location-based services.
You may disable cookies through your browser settings, but this may limit site functionality.
8. Data Retention
• Patient health records are retained as required by California law (minimum of 7
years) and HIPAA regulations.• Financial records are retained for tax and audit purposes.
• Non-essential data may be deleted upon request when no longer required.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their
privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time to remain compliant with changing
laws and practices. The updated date will always be posted at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy, HIPAA compliance, or your privacy rights,
please contact us:
Expert Dental Group
5070 Foothills Boulevard, Suite 2
Roseville, CA 95747
Phone: (916) 888-1646