PRIVACY POLICY

Expert Dental Group

5070 Foothills Blvd, Suite 2, Roseville, CA 95747

Phone: (916) 888-1646 | Website: www.expertdentalgrp.com

Effective Date: July 15, 2026 | Last Updated: July 15, 2026

1. Introduction

Expert Dental Group (“we,” “us,” or “our”) is committed to protecting your privacy and the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (www.expertdentalgrp.com), submit a lead form through Google Ads, or contact us for dental services.

By submitting any form on our website or through our advertisements, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information: Full name, phone number, email address, and any other information you voluntarily provide through our contact or lead forms.

b) Service Interest Information: The type of dental service you are interested in (e.g., dental implants, All-on-4, root canal, cosmetic dentistry, clear aligners).

c) Technical Information: IP address, browser type, device type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.

d) Communications: Records of any messages, emails, or phone calls you send to us.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule dental consultations or appointments.

• To provide information about our dental services, including implants, All-on-4, full arch restorations, root canals, cosmetic dentistry, and clear aligners.

• To send appointment reminders, follow-up communications, or promotional offers (you may opt out at any time).

• To improve our website, advertising campaigns, and patient experience.

• To comply with applicable laws, including HIPAA (Health Insurance Portability and Accountability Act) and California state privacy laws (CCPA).

4. Google Ads Lead Forms

We use Google Ads lead generation forms to collect inquiries from prospective patients. When you submit a lead form through a Google Ad, your information (including name, phone number, and email) is transmitted to us through Google’s platform and is subject to both this Privacy Policy and Google’s Privacy Policy (https://policies.google.com/privacy). We will only use this information to contact you regarding the dental service you expressed interest in and to schedule a consultation.

5. HIPAA Notice

As a dental healthcare provider, Expert Dental Group is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you share with us — including health history, treatment records, or insurance information — is protected under HIPAA and will not be disclosed without your written authorization, except as required by law or as permitted under HIPAA regulations. Our full HIPAA Notice of Privacy Practices is available at our office and upon request.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (including Google Analytics and Google Ads conversion tracking) to understand how visitors interact with our website and to improve our advertising effectiveness. You may disable cookies in your browser settings; however, doing so may affect your ability to use certain features of our website. By using our website, you consent to our use of cookies as described in this policy.

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website, managing appointments, or conducting business (e.g., practice management software, email providers), under strict confidentiality agreements.

• Legal Requirements: When required by law, court order, or government authority.

• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business assets.

• With Your Consent: For any other purpose with your explicit written consent.

8. California Residents — Your Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about what personal data we collect, use, and disclose.

• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: You may opt out of the sale of your personal information. Note: We do not sell your personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, please contact us using the information in Section 10 below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Expert Dental Group

5070 Foothills Blvd, Suite 2, Roseville, CA 95747

Phone: (916) 888-1646

Website: www.expertdentalgrp.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

© 2026 Expert Dental Group. All Rights Reserved. | Roseville, CA 95747